Kylog Account and Data Deletion
Kylog Account and Data Deletion
Version: 1.0.0
Last updated: 12/09/2026
Effective date: 12/09/2026
1. Summary
You can delete your Kylog account at any time. Deletion blocks access, deletes the associated active data and is not reversible. Before confirming, download any legal receipts that you wish to keep and save any history you need.
Kylog is currently free of charge and does not maintain subscriptions, in-app purchases or renewals associated with the account.
2. How to delete the account from the app
- Open Kylog and sign in.
- Go to Profile > Security Section > Delete account.
- Expressly confirm permanent deletion.
The process is available for all accounts. You do not need to call or send an email if you can access the app.
If you cannot sign in or the flow fails, write to support@babuin.dev from the email address associated with the account. State that you are requesting the deletion of your Kylog account and provide the minimum information needed to locate it. We may request proportionate verification to prevent another person from deleting your account.
3. Downloads and rights before deletion
From the Legal Center, you can view and download the available documents and receipts in PDF format.
You can request access or portability free of charge by writing to legal@babuin.dev. Where applicable, Kylog will provide the relevant data in a structured electronic format. Any product export tool available in the app is separate from the exercise of these rights, which is never subject to payment.
Request and download what you need before confirming. Once the active data has been deleted, we will not be able to reconstruct the history from backups to fulfill an ordinary export request.
4. Data that is deleted
Deletion includes, depending on what exists in your account:
- Kylog account and profile;
- Firebase Authentication link and sessions controlled by Kylog;
- routines, days, installations and custom exercises;
- workouts, exercises, sets, repetitions, loads, times, distances and notes;
- preferences, devices, synchronization status and notification tokens;
- active optional decisions, caches and private data stored by the app.
If you used Sign in with Apple, Kylog will revoke the associated tokens in accordance with Apple’s mechanisms. Where applicable, other authentication providers will also be disconnected.
There are no public profiles, comments or social posts that must be maintained after deletion.
5. Local, exported or shared data
Kylog will delete its private local data in accordance with the account closure flow. Uninstalling the app also normally deletes its private storage according to the operating system.
We cannot automatically delete files that you have saved outside the app, downloaded PDFs, created images or photographs shared with other applications. You must delete them from your device or request this from the relevant recipients.
Photographs used for sharing are processed locally and are not stored on Kylog’s backend.
6. Data retained temporarily
Deleting an account does not require the immediate destruction of information that must remain blocked for security, obligations or the defense of claims. We will retain only: signed legal documents and their identifiers.
6.1 Minimum legal evidence
For five years from deletion or termination of the relationship, pseudonymized evidence of legal documents, decisions and declarations will be retained. It may include hashes of the identifier and email, event type, version, language, decision, date, content and statement hashes, signature and public key.
It does not include the profile, routines or workouts. It remains blocked, outside normal operations, and may only be used before judges, authorities or to establish, exercise or defend claims. It is destroyed when the period expires, except where there is an active legal hold.
6.2 Backups
Deleted data may remain isolated in encrypted backups until they are rotated, for a maximum of 30 days. It is not selectively restored for ordinary use. If full disaster recovery reintroduces data that has already been deleted, the deletion will be reapplied.
6.3 Technical providers and platforms
Google, Apple and other providers may retain their own authentication, security, distribution or compliance records for the periods established in their policies and obligations. Kylog will request the applicable deletion or disconnection when they act on our behalf, but does not control data that those third parties process under their own responsibility.
7. What happens immediately
After valid confirmation:
- use of the account is blocked;
- the minimum legal evidence is archived with a signature;
- active backend data is deleted through a protected operation;
- sessions, devices and compatible providers are revoked;
- private local data is purged and subsequent synchronization is prevented; and
- backups continue through their maximum 30-day cycle.
The objective is to complete the active steps without undue delay. If an incident prevents completion, we will record the status securely and retry, without reactivating access.
8. Irreversibility
There is no 30-day recovery period. Once deletion has been confirmed and completed, the account, routines and workouts cannot be restored. To use Kylog again, you will have to create a new account and accept the current documents.
9. Difference between deleting the account, signing out and uninstalling
- Sign out disconnects the device and purges private local information according to the flow, but does not delete the account or the backend.
- Uninstall deletes the app from the device, but does not delete the account or data stored on the backend.
- Delete account deletes the account and active data in accordance with this document.
10. Requests, time limits and complaints
You can request information about the status of a deletion at legal@babuin.dev. We will normally respond within one month in accordance with data protection law, without prejudice to the active technical process being carried out sooner.
If you believe that your request has not been handled correctly, you can lodge a complaint with the Spanish Data Protection Agency or the competent authority.
11. Contact
- Deletion and technical support: support@babuin.dev
- Privacy and rights: legal@babuin.dev
- Professional address: Avenida de Clara Campoamor Nr8, Portal 2, 1ºB, Loeches, Madrid, España.